Verify the following under the account properties:ī. Do you have a firewall? If so make sure DLS has all access. Is your 51004 port open (Refer to: Windows Troubleshooting)ħ. Can you access 851? If no make sure pc link cable is connected correctly.Ħ. If you are using Powerseries 401 option 1 must be enabledĥ. If you are using SCW or Alexor section 401 option 8 must be enabled,ī. What error shows up under Active Communications? (View -> Active Communications.)Ī. Have you enabled gprs through dls on Connect 24? (Login to your C24 account and check if the option is enabled or call C24)Ģ. If a converter is being used, the name of the converter will be written with the COMM port number.Ĭlick on the button to make sure that DLS acknowledge the PC-Link connection.ġ. Go to "Modem Configuration Manager" make sure the correct COMM port is selected for PC-Link. What error shows up under Active Communications? (View -> Active Communications)Ĥ. *8 -> Installer code 499 -> Installer code 499Ģ. Are you initiating the PC link connection on your panel?Ī. 7 Panel connected before but wont connect nowġ.5 Global/tag upload/download does not go through.1 My Panel wont connect through pc link.
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